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But as someone with some unique views on money, food, politics and technology, I find it be a wonderful place to learn about other people and empathize with them.
This is the critical quality I look for in a PM worth their salt. Will they set aside their ego and biases and go learn about, understand and feel with their potential users. As someone frugal til the end of the earth, I HAVE to wade into channels of people buying luxury cars on mediocre salaries to understand their mentality and the context around the problems they face. I can't simply put my foot down and say - that is a bad decision, you made the wrong decision. And this extends to every user in every context dealing with every problem. You don't deserve your users attention, you need to earn it. You need to feel what they feel and in some cases hurt the way they hurt. |
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